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Surgery Telephone Numbers & Address:

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Opening Hours:

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How to make an Appointment:

Requests for appointments and other queries should be made in-person, or via the telephone between 8am to 6.30pm Monday to Friday, or you can book your appointment online.

Please notify reception as soon as possible if you have to cancel an appointment.

All consultations are by appointment except for the "Emergency Surgeries" - Friday afternoon.

We will try to provide non-urgent appointments within 48 hours with a doctor (not necessarily a named doctor) and within 24 hours for a practice attached health professional. Please report to reception on arrival.

We would ask that only one member of the family is seen per appointment and one problem per appointment please.

Urgent problems are fitted into surgery times without an appointment when required - this may cause surgery to run late on occasions.

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Appointments with the Practice Nurse:

Our Practice Nurses are available by appointment. Information on the Health Services offered by our Practice Nurses can be found here.

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How to Cancel an Appointment:

If you cannot keep your appointment with the Doctor or Nurse, please view the methods available for cancelling your appointment.

It is really important to let us know if you need to cancel, because it enables us to offer your appointment to someone else.

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Practice Team Training:

Rising Brook and Cross Street Surgery will be closed for one afternoon each month for staff training and there will be no routine clinics or surgery appointments on that afternoon.  Full details can be found here.

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Practice Services:

Full details of the services offered by our practice can be found by clicking here.

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Dental Problems:

If you have an urgent dental problem such as toothache or a dental abscess you should see a dentist not your GP.

If you have a regular dentist you should telephone them and arrange an urgent appointment. If they are closed there should be an answerphone message with the phone number of the local dentist covering emergencies. If you have trouble getting through call NHS Direct on 0845 46 47.

Advice is available from dental advisors regarding all dental problems from the British dental health foundation (BDHF). Their contact details and web site can be found by clicking here.

Seasonal Flu Vaccination:

Please be advised that we still have Flu Vaccinations available. If you are over 65 or have any of the following conditions please book an appointment now!

Chronic Respiratory Disease (including Asthma), Chronic Heart Disease, Chronic Renal Disease, Diabetes or have a weak immune system.

Christmas & New Year Opening Times:

Click here for our opening times over Chrismas & New Year.

Join our Patient Forum:

Would you be interested in joining our Patient Forum ?

Practice Team Training:

Rising Brook and Cross Street Surgery will be closed for one afternoon each month for training. For further information please click here .

Free Chlamydia Test:

If you are between the ages of 15- 25 you can have a free Chlamydia test ... This is done on a urine sample. The results are confidential and can be sent to your mobile phone. Ask the doctors, advanced nurse practitioners or nurses for the test. For more information about Chlamydia and the national screening programme visit www.nhs.uk.

Are You a Smoker or Have you Given Up ?

We would be grateful if you would take a few minutes to let us know.

Are your Medical Records Up-to-Date ?

We would be grateful if you would take a few minutes to fill out our online Questionnaire.

Going Abroad ?

Please take a look at our Travel Services and the links in the 'Your Health' section.

Consultations:

How to get the most out of your Consultations.