Merrey Road,
ST17 9LY

Opening Hours

Surgery Opening Hours

Our normal working hours are Monday to Friday 8am to 6.30pm

Friday afternoons are for emergencies only

For Bank Holiday hours please check with the practice

The practice closes on some afternoons for training purposes.

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Walk In Service

We have decided to trial a 'walk in' service at our premises at Burntwood Health and Wellbeing Centre

Burntwood Health and Wellbeing Centre can be found on the High Street in Burntwood, postcode WS7 3XH (next to the Leisure Centre).

This service allows our registered patient to ‘walk in’ at their own convenience to see a GP or Advanced Nurse Practitioner.

The service is open on a Saturday from 9am to 12pm and 1pm to 4pm (limited appointments).

To access the service, you will need to be registered with Burntwood Health & Wellbeing Centre, Rising Brook Surgery or Chadsmoor Medical Practice.

Please note, we do not operate an appointment system and waiting times could become quite long.

In an emergency call NHS 111 or 999, DO NOT access this service.

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Surgery Extended Opening Hours

Please be advised that Rising Brook Surgery offer patients appointments outside the normal contracted hours. These additional appointments are for patients who, due to work commitments, find it difficult to attend during normal contracted hours for a routine appointment with a GP or Nurse. Appointments within the extended opening hours are available to all registered patients.

If you require an appointment outside of the normal contracted hours, please telephone 01785 251 134 two days or more in advance. Please be advised appointments can be made up to 4 weeks in advance.

  • Monday, with Advanced Nurse Practitioner and Practice Nurse, 7am to 8am
  • Tuesday, with General Practitioner (GP), 7am to 8am
  • Friday, with Practice Nurse, 7am to 8am

Surgery Reception will not be open during these extended hours. If you have an appointment booked, please take a seat in the waiting room and the Doctor or Nurse will call you in.

Our extended hours are constantly reviewed to ensure we are meeting patient demand, therefore may change from time to time.

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Primary Care Extended Access

Extended opening hours for pre bookable or same day routine appointments are being offered at local GP practices.

Consultations can be 'face to face' or by telephone with a healthcare professional (Advanced Nurse Practitioner, Clinical Pharmacist, GP, etc).

Find out about extended opening times and how to book in our
Primary Care Extended Access leaflet (pdf).

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Protected Learning Time

This Practice will close for training on the following afternoons from 1pm:

When our surgery is closed, please call 111 for medical advice. Do not go to Accident and Emergency (A&E) unless advised to. Talk before you walk.

Dates the Surgery is closed from 1pm are:

  • 13th October 2022
  • 17th November 2022
  • 15th December 2022
  • 12th January 2023
  • 9th February 2023
  • 16th March 2023

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When we are Closed

For health information and advice, or if you need medical help fast when we are closed, call NHS 111. NHS 111 is the number to call when you need medical help fast but it’s not a life threatening emergency.

In life threatening emergencies such as chest pain and severe shortness of breath you should call 999

Further information can be found on our Urgent Problems page.