Our normal working hours are Monday to Friday 8am to 6.30pm
Friday afternoons are for emergencies only
For Bank Holiday hours please check with the practice
Please be advised that Rising Brook Surgery offer patients appointments outside the normal contracted hours. These additional appointments are for patients who, due to work commitments, find it difficult to attend during normal contracted hours for a routine appointment with a GP or Nurse. Appointments within the extended opening hours are available to all registered patients.
If you require an appointment outside of the normal contracted hours, please telephone 01785 251 134 two days or more in advance. Please be advised appointments can be made up to 4 weeks in advance.
- Monday, with Paramedic Practitioner, Phlebotomist and Practice Nurse, 7am to 8am
- Tuesday, with Paramedic Practitioner, Phlebotomist, 7.30am to 8am
- Wednesday, with Healthcare Assistant and Phlebotomist, 7.30am - 8am
- Friday, with Paramedic Practitioner, Healthcare Assistant and Practice Nurse, 7am to 8am
Surgery Reception will not be open during these extended hours. If you have an appointment booked, please take a seat in the waiting room and the Doctor or Nurse will call you in.
Our extended hours are constantly reviewed to ensure we are meeting patient demand, therefore may change from time to time.
Extended opening hours for pre bookable or same day routine appointments are being offered at local GP practices.
Consultations can be 'face to face' or by telephone with a healthcare professional (Advanced Nurse Practitioner, Clinical Pharmacist, GP, etc).
Find out about extended opening times and how to book in our
Primary Care Extended Access leaflet (pdf).
Rising Brook Surgery will be closed for one afternoon each month for training and there will be no routine clinics or surgery appointments on that afternoon.
Dates when the Surgery will be closed from 1pm are:
- 16th November 2023
- 14th December 2023
- 18th January 2024
- 22nd February 2024
- 21st March 2024
An on call doctor will be available, but this will be for MEDICAL EMERGENCIES ONLY. Please call the normal surgery number and you will be given an emergency telephone number. You can also telephone 111 or visit NHS 111 online.
For health information and advice, or if you need medical help fast when we are closed, call NHS 111 or visit NHS 111 online. NHS 111 is the number to call when you need medical help fast but it’s not a life threatening emergency.
In life threatening emergencies such as chest pain and severe shortness of breath you should call 999
Further information can be found on our Urgent Problems page.