Merrey Road,
ST17 9LY

Opening Hours

Surgery Opening Hours

Our normal working hours are Monday to Friday 8am to 6.30pm

Friday afternoons are for emergencies only

For Bank Holiday hours please check with the practice

Dates the practice is closed for staff training.

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Surgery Extended Opening Hours

Please be advised that Rising Brook Surgery offer patients appointments outside the normal contracted hours. These additional appointments are for patients who, due to work commitments, find it difficult to attend during normal contracted hours for a routine appointment with a GP or Nurse. Appointments within the extended opening hours are available to all registered patients.

If you require an appointment outside of the normal contracted hours, please telephone 01785 251 134 two days or more in advance. Please be advised appointments can be made up to 4 weeks in advance.

  • Monday, with Paramedic Practitioner, Phlebotomist and Practice Nurse, 7am to 8am
  • Tuesday, with Paramedic Practitioner, Phlebotomist, 7.30am to 8am
  • Wednesday, with Healthcare Assistant and Phlebotomist, 7.30am - 8am 
  • Friday, with Paramedic Practitioner, Healthcare Assistant and Practice Nurse, 7am to 8am 

Surgery Reception will not be open during these extended hours. If you have an appointment booked, please take a seat in the waiting room and the Doctor or Nurse will call you in.

Our extended hours are constantly reviewed to ensure we are meeting patient demand, therefore may change from time to time.

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Primary Care Extended Access

Extended opening hours for pre bookable or same day routine appointments are being offered at local GP practices.

Consultations can be 'face to face' or by telephone with a healthcare professional (Advanced Nurse Practitioner, Clinical Pharmacist, GP, etc).

Find out about extended opening times and how to book in our
Primary Care Extended Access leaflet (pdf).

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Practice Team Training

Rising Brook Surgery will be closed for one afternoon each month for training and there will be no routine clinics or surgery appointments on that afternoon.

Dates when the Surgery will be closed from 1pm are:

  • 21st March 2024
  • Thursday 11th April 2024
  • Thursday 16th May 2024
  • Thursday 6th June 2024
  • Thursday 4th July 2024
  • Thursday 1st August 2024
  • Thursday 5th September 2024
  • Thursday 3th October 2024
  • Thursday 7th November 2024
  • Thursday 5th December 2024
  • Thursday 9th January 2025
  • Thursday 6th February 2025
  • Thursday 6th March 2025

An on call doctor will be available, but this will be for MEDICAL EMERGENCIES ONLY.  Please call the normal surgery number and you will be given an emergency telephone number. You can also telephone 111 or visit NHS 111 online.

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When we are Closed

For health information and advice, or if you need medical help fast when we are closed, call NHS 111 or visit NHS 111 online. NHS 111 is the number to call when you need medical help fast but it’s not a life threatening emergency.

In life threatening emergencies such as chest pain and severe shortness of breath you should call 999

Further information can be found on our Urgent Problems page.