If you have a complaint or concern about the service you have received from the doctors or any of the staff working in this practice please write to or make an appointment to see our Practice Manager.
We operate a practice complaints procedure as part of an NHS system for dealing with complaints.
Our complaints system meets national criteria.
Rising Brook Surgery is one of several practices that make up Stafford and Surrounds Clinical Commissioning Group (CCG). The CCG is responsible for ensuring you get all the services you need. For details of all primary care services in the area, look at the CCG website, www.staffordsurroundsccg.nhs.uk
We constantly strive to give you the best possible care and attention. If you have any suggestions, comments or would like to make a compliment about any aspect of our service, please complete our online form.
Evidence-based recommendations developed by independent committees, including professionals and lay members, and consulted on by stakeholders.
For more information please visit: https://www.nice.org.uk/guidance
Disclaimer: NHS England require that the net earnings of doctors engaged in the practice is publicised, and the required disclosure is shown below. However it should be noted that the prescribed method for calculating earnings is potentially misleading because it takes no account of how much time doctors spend working in the practice, and should not be used to form any judgement about GP earnings, nor to make any comparison with any other practice.
All GP practices are required to declare the mean earnings (e.g. average pay) for GPs working to deliver NHS services to patients at each practice.
The average pay for GPs working in Rising Brook Surgery in the last financial year was £88,503 before tax and National Insurance. This is for 2 full time GPs, 1 part time GP, 1 salaried GP and 1 locum GP who worked in the practice for more than six months.