Merrey Road,
Stafford,
ST17 9LY

General Patient Information

Complaints

If you have a complaint or concern about the service you have received from the doctors or any of the staff working in this practice please write to or make an appointment to see our Practice Manager.

We operate a practice complaints procedure as part of an NHS system for dealing with complaints.

Our complaints system meets national criteria.

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Integrated Care Board

An Integrated Care Board (ICB) is an organisation responsible for the day to day running of the NHS. The NHS Staffordshire and Stoke-on-Trent ICB takes account of population needs, arranges for the provision of services and manages the NHS budget.

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NICE Guidance

Evidence based recommendations developed by independent committees, including professionals and lay members, and consulted on by stakeholders.

For information please see National Institute for Health and Care Excellence (NICE)

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GP Average Earnings

Disclaimer: NHS England require that the net earnings of doctors engaged in the practice is publicised, and the required disclosure is shown below. However it should be noted that the prescribed method for calculating earnings is potentially misleading because it takes no account of how much time doctors spend working in the practice, and should not be used to form any judgement about GP earnings, nor to make any comparison with any other practice.

All GP practices are required to declare the mean earnings (e.g. average pay) for GPs working to deliver NHS services to patients at each practice.

The average pay for GPs working in Rising Brook Surgery in the last financial year was £88,503 before tax and National Insurance. This is for 2 full time GPs, 1 part time GP, 1 salaried GP and 1 locum GP who worked in the practice for more than six months.