Prescriptions

Ordering repeat prescriptions

The easiest ways to order repeat prescriptions are:

These accounts show you all your repeat medicine and dosage and you can choose the ones you need.

You can also:

  • fill out a repeat prescriptions request form
  • by post –  If you prefer it posted, include a stamped self addressed envelope. Use a secure tracked postal service and allow at least one week for first class postage, and longer for second class.

We do not take repeat prescription requests over the phone or email.

Collecting your prescription

If you have ordered your prescription from the surgery, you can usually collect your prescription from the pharmacy 3 working days after you have ordered it.

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

  • on the app or website where you order repeat prescriptions
  • at your GP practice
  • at any pharmacy that accepts repeat prescriptions

For those that request their prescription be sent to a local pharmacy then the time will be dependant on that pharmacy. Please contact the relevant pharmacy for an indication of the timescale.

Patients can collect their prescriptions from the surgery or their nominated pharmacy.

Setting Up Pharmacy Collection: Easy Steps to Follow:
– Register for Prescription Collection Service: Sign up at your chosen pharmacy.
– Pharmacy Agreement: Pharmacy must agree to collect on your behalf. You can find local pharmacies using our Local Pharmacy Search Tool.
– Practice Instruction: Inform your practice: You can do this by sending an Accurx Administrative Query or in person at reception.

Questions about your prescription

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

If you would like to speak to someone at the GP surgery about your prescription:

Prescriptions Synchronization

If you collect repeat medications multiple times a month, you may benefit from synchronizing your prescriptions to align their collection dates. This way, you can collect them all at once. Please complete our Prescriptions Synchronization form, and we will do our best to assist you.

Medication reviews

If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.

Prescription charges

Find out more about prescription charges (nhs.uk).

What to do with old medicines

Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.

About pharmacists

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

  • coughs
  • colds
  • sore throats
  • tummy trouble
  • aches and pains

They can also advise on medicine that you can buy without a prescription.

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.