Merrey Road,
ST17 9LY

Repeat Prescriptions

We run a computerised system to issue repeat prescriptions which have already been agreed with your doctor.


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Other Ways to Order your Prescriptions

  1. In Person:
    Please put your repeat prescription slip in the box in reception.
  2. By Post:
    Post the computerised repeat prescription slip indicating the medication you require to the surgery, enclosing a stamped self addressed envelope. If posting please remember to use a secure, tracked postal service and give at least one weeks notice for a first class and longer if using second class.
  3. Chemist:
    Some of the local chemists also offer a collection service for the surgery. Prescription Collection Points.

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When will my Prescription be ready?

Prescriptions will be ready for collection in three working days if you will be picking the prescription up from the Surgery.

Prescription Collection from Surgery Times

  • Ordered Monday morning, ready for collection Thursday afternoon.
  • Ordered Monday afternoon, ready for collection Friday morning.
  • Ordered Tuesday morning, ready for collection Friday afternoon.
  • Ordered Tuesday afternoon, ready for collection Monday morning.
  • Ordered Wednesday morning, ready for collection Monday afternoon.
  • Ordered Wednesday afternoon, ready for collection Tuesday morning.
  • Ordered Thursday morning, ready for collection Tuesday afternoon.
  • Ordered Thursday afternoon, ready for collection Wednesday morning.
  • Ordered Friday morning, ready for collection Wednesday afternoon.
  • Ordered Friday afternoon, ready for collection Thursday morning.
  • Ordered Saturday, ready for collection Thursday.
  • Ordered Sunday, ready for collection Thursday.

Prescription Collection from Pharmacies

For those that request their prescription be sent to a local pharmacy then the time will be dependant on that pharmacy. Please contact the relevant pharmacy for an indication of the timescale.

Public Holidays

Please request repeat prescriptions well in advance of public holidays, etc.

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Collection Points

Patients can either collect their prescription from the surgery or a chemist of their choice.

In order for prescriptions to be collected from a chemist, patients need to register at their chemist of choice for the 'Prescription Collection Service'. Once the Chemist has agreed to collection on your behalf, Patients then need to instruct the Practice which must be in writing - forms are available from most chemists.

Electronic Prescriptions Service

The Electronic Prescription Service (EPS) is an NHS service. It gives you the chance to change how your GP sends your prescription to the place you choose to get your medicines or appliances from.

Electronic Prescription Service Leaflet.

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Useful Information

Repeat Prescription requests are not accepted over the telephone as this can lead to errors.

Each drug has two names, the generic and the brand name. Where possible we use the generic name because this is usually much cheaper for the health service. Due to this, you may notice a change in colour, shape or size of your drug. Do not be concerned by this, you are still receiving the same drug of the same quality, it is only the appearance that has altered.

Please book your medications review appointment at least 10 days before your medication runs out.

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Prescriptions Synchronization

If you are collecting repeat medications several times a month you may benefit from synchronizing your prescriptions to bring them all in line so you can collect them all at the same time. Please complete the Prescriptions Synchronization form and we will try and assist you where possible.

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Prescription Charges and Exemptions

The NHS prescription charge is a flat rate amount which successive Governments have thought it reasonable to charge for those who can't afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need a lot of medication.

Prescription charges and Prescription Prepayment Certificates (PPC).

Prescription charges and who does not need to pay.